New LinkTrust Webinar Series

Hello blogosphere, I’m Gavin.

With all the exciting features we’re releasing this month, I want to make sure that our partners have the know-how to implement them as soon as they’re released.

To make you all aware of the capabilities of the new features, we’re hosting an hour-long training webinar February 3, 2010 at 11 a.m.

Join us as we look under the hood and give you more tools to grow your business. Some of the features we’ll cover in this webinar include:
- Affiliate Fraud Scoring
- Affiliate Fraud Signup Filtering
- Mass Creative Importing
- APIs
- Affiliate Commissions/ Payments
… and more additions to save you time!

Reserve your Webinar seat now at:
https://www2.gotomeeting.com/register/924240131

Keep the learning ongoing and Click Here for a schedule with dates and topics of future webinars.
See you there!

LinkTrust Checklist for Affiliate Summit West 2010

With less than a week until Affiliate Summit West 2010, I’ve seen lots of checklists about what to expect and what to bring to be prepared for the show.

Some of the most common things I’ve heard are:
-Business cards (everyone debates their merits, but it won’t hurt to have a few.)
-Something to hold business cards in, even if you don’t bring any, you’ll definitely get a few.
-A 30-second description of you and your company.
-Your best golf swing. Okay, not really on everyone’s list… but it should be! Why? Make a hole-in-one and be entered to win some sweet swag (think shiny, new and big) at the LinkTrust mega-booth.

You heard right, stop by the LinkTrust booth and you’re sure to get some goodies, not to mention, the chance to talk to all the LinkTrust folks and 14 of our partners in the mega-booth.

Find LinkTrust and 14 LinkTrust partners in booth#315. Keep practicing that swing and we’ll see you there!

Affiliate Summit West 2010

Salt Lake City (Jan. 4, 2010)—The LinkTrust mega-booth at Affiliate Summit West 2010 will spotlight a few of the premier ad networks and merchants powered by LinkTrust. LinkTrust partners exhibiting at ASW10 get the opportunity to be in the hive of activity in the center of the exhibit hall, booth number 315.

The premier LinkTrust partners in the booth this year are: Converting Offers, CPA Flash, Digital Target Marketing, Elite Profits, GetAds, Healthy Payout, OfferAlliance, OfferWeb, RateSpecial, Restoration Media, RevStars Media, Simply Ink and XY7.

After his experience at Affiliate Summit East in August 2009, Bertrand Seow of RateSpecial is excited to exhibit in Las Vegas.

“Affiliate Summit East was a great opportunity to expand our network and reaffirm our existing relationships,” he said. “I’m excited about the opportunity to extend our brand as an ad agency. Exhibiting at Affiliate Summit West enables us to put a face behind RateSpecial, letting our partners know that we’re not another fly-by-night company.”

Affiliate Summit West 2010 promises to be one of the biggest yet with more attendees and exhibitors registered than previous Affiliate Summits.

“ASE was by far the best Affiliate Summit we’ve been to; great attendance and as always, great people from the industry to rub shoulders with,” said Landon Taylor of Healthy Payout. “Being in the LinkTrust booth added value to our attendance as we were able to showcase our business and team.”

For attendees and exhibitors at the show, the networking and connection making that go on are essential to business success. Face-to-face interactions in an online industry cement the business partnerships between affiliates, networks and merchants.

“We’re looking forward to another successful convention,” Landon said. “We always look forward to catching up in person with our current partners, cracking jokes and laughing together, as we make plans for the future. We also look forward to meeting new partners that we can add to our circle. By exhibiting we hope to provide a safe haven for those that are bombarded by the boring booths.”
LinkTrust is an advanced software platform serving the affiliate industry with pixel tracking, ad network management and lead management. Recognized as an industry leader with outstanding customer support and platform reliability, LinkTrust serves some of the most successful ad networks.

Visit the company web sites for more information:

Converting Offers: www.convertingoffers.com
Digital Target Marketing: http://digitaltargetmarketing.com
Elite Profits: www.eliteprofits.com
Healthy Payout: www.healthypayout.com
OfferAlliance: www.offeralliance.com
RateSpecial: www.ratespecial.com
Restoration Media: http://restorationmedia.com
RevStars Media: www.revstarsmedia.com
Simply Ink: www.simplyink.com

For Immediate Release
Contact: Carol-Lyn Jardine
Phone: 801-331-6945 x 1106
Cell: 801-358-6807
Fax: 801-880-8884
carol-lyn@linktrust.com
www.linktrust.com
Additional Contact: Kyna Taylor
Phone: 801-331-6945 x 1118
kyna@linktrust.com

SAN project complete!

Bryan asked me to post this for him today. He’s in the hospital with his wife and their new baby boy! Congratulations to Bryan and his family!

Welcome to the year 2010. The year had a very exciting start for me. On Dec. 30 we finished migrating the last database to our new SAN. This was the largest and most complex part of the project. Thanks to excellent planning by our database administrator, Lee Crain, the move went smoothly.

The completion of this SAN migration project brings increased reporting and inbound speeds, better redundancy and virtually unlimited expansion capabilities. I am really excited by the results we are seeing. We have observed 72,000 IO requests processed in a single second. Page life expectancy is considered adequate with a value of 300. At one point recently, it was at 300,000 (higher is better). Other performance metrics indicate our servers spend much of their day waiting for more work to do.

There was an issue with our hourly statistics rollups that developed after the migration. We’ve been dealing with an intermittent lock contention issue during the rollups. We hoped the new servers and SAN would improve the situation. Unexpectedly, we found the increased performance caused the system to trip over itself because it was running so fast. The net result was a tortoise and hare problem. Sometimes slow and steady wins the race.

We caught the issue quickly and made the necessary changes to resolve it. By changing how the rollup works, we are taking full advantage of the performance our new systems give us. This process is running 18 times faster than it did previously. We are speedy and steady. Several of our engineers: Kacie, Art, Myong and Lee put in a heroic effort to make these changes happen so quickly.

I’m very excited to start the New Year with the completion of this project.

Milestones

LinkTrust had one of our best years in 2009. We had a few specific goals at the beginning of 2009 and it’s awesome to look back and see that we reached those goals, along with some other major accomplishments.

Releasing LinkTrust 6 to production was at the top of our list for 2009. Version 6 brought industry-leading features and performance enhancements to the platform. The project represented more than a year of planning, hard work and execution involving everyone at LinkTrust and Burstabit Technologies. As of Dec. 2009, more than 75 percent of LinkTrust partners are fully utilizing version 6!

With the increasing risk of fraud and malicious activities in our industry, improving our DDoS mitigation and response times were a top priority. We completed our integration with Prolexic Technologies in providing full DDoS mitigation services to protect our partners. As we worked with Prolexic this year, we have decreased our response times to DDoS attacks to a fraction of what they were during the first DDoS attacks LinkTrust experienced.

Our final major goal was realized in the last few days of December. Through a three-phase process, we upgraded the LinkTrust network infrastructure to a redundant SAN environment with clustered databases. The SAN project gives LinkTrust the necessary foundation to provide the high caliber of performance needed throughout 2010.

Our efforts to improve LinkTrust in 2009 paid off. The number of LinkTrust partners doubled, and there are more than 150 ad networks and merchants using LinkTrust.

This year we look forward to doubling our clientele again. We know that doing this relies heavily upon the performance of our platform and our customer service.

Our first step in 2010 to show our dedication to high performance and providing our customers with the tools to run successful businesses will be the release of some long-anticipated features including:
-Cross-platform Affiliate Fraud Detection
-Affiliate Fraud Filtering and Scoring
-Affiliate Payment Tracking
-Multiple Sub IDs (up to 10)
-Mass Creative Import
-Account Management for API’s
-Unlimited Affiliate Pixels
-Geographic Traffic Reporting
-Rich Flash Graphing

We anticipate this feature list will be released as early as mid-January.

This list of features is just the beginning of the dozens of enhancements planned for LinkTrust 6 in 2010. We will release the most sophisticated lead capture and management features available anywhere, additional graphing throughout the Partner Center, more Ajax in reports and lists, multi-currency support, traffic capping, QuickBooks integration, the ability to set payouts by Sub ID, set bonuses, schedule payout changes, campaign and affiliate management APIs, click analytics, and dedicated servers or virtual farms for high-volume partners.

I’m also excited for the release of the Marketplace where offers can be cross-marketed between all LinkTrust powered networks.

In addition to providing more whistles and bells, features and performance enhancements, we’re working closely with other industry leaders in integrating with their services. We recently integrated with RingRevenue’s PayPerCall platform and are finalizing integrations with OpenX’s Ad Server and Payoneer’s prepaid affiliate cards.

We recognize that our success in 2009 is due largely to the loyalty of our partners. We look forward to building on this relationship throughout 2010. Thank you for your support and business!

Sincerely,

Bret Grow
President

Tips and Tricks coming soon!

Meet Gavin.
Gavin is the VP of education at LinkTrust. For most of our partners, he’s the first introduction to the system. Working with our partners he hears about the common issues that a lot of you might come across. Look for posts from Gavin explaining answers to common questions and even a few tips and tricks to make LinkTrust work better for you.

When Gavin isn’t training new partners or figuring out the best way to make LinkTrust work, he raises bees and chickens in his backyard.

Welcome to the blog, Gavin!

Happy Holidays!

Merry Christmas to all from the LinkTrust team!

January Features

Bryan asked me to post this for him today:
I wanted to comment on a recent change that was made to the 6.0 Partner Center Login Page. We have some exciting features coming in January. Our development staff is putting the final touches on this great release.
The most exciting features are the Affiliate Fraud Scoring, Custom Affiliate Sign Up Filters, Affiliate Payment Log and Mass Creative Import.
Affiliate Fraud Scoring will allow you to see if an affiliate application matches a previously denied sign up or suspended affiliate throughout the LinkTrust system. It will also check for duplicates among existing affiliates in your account.
Custom Affiliate Sign Up Filters allow you to automatically deny applications which meet criteria you enter.
The Affiliate Payment Log will allow you to track payments made to affiliates. Affiliates will be able to see information on these payments in the Affiliate Center. This is the first of several features we are working on to help with accounting.
The Mass Creative Import will allow you to upload a tab-delimited file with creative information.
These are just a few of my favorite enhancements. More details will be posted here and on our support site in the next few weeks. Happy Holidays from the LinkTrust Technology Department!

SAN Project Update

I am pleased to post that the second phase of our SAN project was completed successfully Tuesday night. After a full day of monitoring, things are running great. Everything went well with the move and the performance gains are awesome.

Coordinating everything within a short maintenance window can be a challenge. Our careful planning paid off though, and we had the Partner Center, Affiliate Center and Merchant Center back up within 45 minutes. This will be the last phase of the SAN project we complete until after Christmas.

LinkTrust SAN Project

I’m excited to share some details about my latest project at LinkTrust, something we’ve been calling the SAN Project. Hopefully this will be the first of many posts on what is going on behind the scenes at LinkTrust.

My brain is always thinking about something. About a year ago it started pondering how we store all the data in LinkTrust. At the time we had about a terabyte of data and it was growing fast. I realized we needed to start looking at a new storage solution.

The problem for us isn’t so much that we have a lot of data. Our problem is we need to access the vast amount of data quickly. Performance and reliability are key to keeping LinkTrust running well for our partners.

These considerations lead me to begin looking at a SAN. In a nutshell, a SAN is a big black box full of hard drives that work together. It provides high-performance data storage with a high degree of reliability and redundancy.

We began the project by evaluating different SAN vendors. We had to separate what the sales people told us from what their products actually do. The importance of this decision meant we had to carefully look at all our options. In the end we decided to go with Compellent. Their product offers some very unique flexibility and optimizations that I felt made it our best choice.

Once we decided on a vendor the real work began. There are a myriad of configuration choices to be made when implementing a SAN. I really wanted to make sure we got this right. It was important to me we didn’t have any single points of failure.

To ensure every piece of the system worked well, we also upgraded our switching fabric to a new set of Juniper switches. I purchased new Cat 6 network cables to ensure we weren’t bitten by an old cable starting to give out. The devil is in the details as they say. Every little piece must be considered to ensure success.

Whenever we embark on a project I want it to make things better for our partners. It needs to be worth the time effort and money we spend on it. I also don’t want there to be a lot of pain associated with upgrades or changes we make.

I work hard and plan meticulously to ensure successful project implementation. With the efforts of my great team we successfully moved our first database to the SAN last week.

To ensure success we started relatively small. The database that was moved was selected because it allowed for a seamless move with no visible impact to our partners. At the same time, it had enough load on it we could see a visible benefit when it was moved to the SAN.

Even I was surprised to see we were able to index more than 20 million records in a matter of a few seconds with no impact to user performance. This was something our previous infrastructure couldn’t do.

There is still much work to be done. We’ve grouped remaining tasks into a series of phases to allow for minimal impact to our partners and maximum success. The next phase, which will begin this evening, will require we take the Partner Center, Affiliate Center and Merchant Center offline for about an hour. This is to ensure no changes are made to configuration settings while the move is occurring.

This project really started about nine months ago. Looking back it has been a long road. We can finally see the light at the end of the tunnel. We can tangibly see the benefits that this new infrastructure will bring to the LinkTrust system. We’ve been able to make the upgrades with minimal impact to our partners. I’m thrilled to see the success we’ve had with this project thus far. I’m sure I’ll only be more excited by the final outcome.