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wire (January) > in support: Nate Richins  
Customer support guru Nate Richins is excited about the arrival of the New Year with the feature releases planned for LinkTrust. A familiar voice to many LinkTrust partners, Nate has been helping partners resolve technical issues for more than three years.

“We appreciate Nate’s ability to unravel complex issues and help our partners on a daily basis,” said Bret Grow, president of LinkTrust. “His experience with LinkTrust makes him invaluable and able to answer customer questions quickly.”

If a partner needs step-by-step instruction, a brief overview or positive reinforcement, Nate can do it. Often skipping lunch, coming in early and staying late, Nate works hard to be available to partners when they have questions.

Nate loves to enjoy the seasons of Utah – hitting the lake on his wakeboard in the summer and the slopes on his snowboard in the winter. If he’s not strumming his guitar or playing hockey, he dreams of the surf on the Costa Rican shores.  It’s important that Nate knows how LinkTrust is working for each partner. Giving him feedback about LinkTrust helps improve the software for everyone. He takes each suggestion seriously and pushes to get it in development as soon as possible.

Get in touch with Nate by emailing support@linktrust.com, AIM: LinkTrustNate or call 801-331-6945 x 1108

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