When reports of DT being down first came out last week, I was hesitant to jump on the “down with DT” band wagon. It’s bad for all of us when any major player in the affiliate marketing industry goes dark for any amount of time.
However, in an article in the StarTribune, company officials from Digital River, the parent company of DirectTrack were quoted as saying: [the three-day hardware failure] hurt some of its smaller customers but didn’t affect the global commerce of its biggest clients.
Oh, Snap! They just called some of the biggest players in the affiliate marketing industry “small.”
If you are one of the hundreds of companies using DirectTrack for your affiliate tracking software, the last thing you want to hear after at least 72 hours of downtime is that you are not significant to their business.
It’s “small” companies like you that LinkTrust is built for. And by “small,” I mean all of you running traffic, whether it’s 250,000 clicks per month or more like 100 million clicks per month. If that’s insignificant, come to LinkTrust where every one of your clicks is a big deal.
“When we have a system problem that takes a customer down, it doesn’t matter who they are, I’m not sleeping until the issue is resolved,” says Bryan Call, LinkTrust VP of Technology, “We may not be able to prevent every system issue, but we will resolve it as quickly as possible.”
We know you have choices when it comes to affiliate tracking software, and we know you choose us because we are leading the industry in innovation and we treat you right.
For those of you out there thinking about switching, we asked a few of our current clients (of all business sizes) to tell you why you should come over to LinkTrust.
Here’s what they had to say:
“There is only one reason you should work with LinkTrust. You care about quality tracking and want your affiliates to trust you. LinkTrust is spot on with leads and we know that our affiliates are being credited for every lead they generate. LinkTrust’s name describes them very well. We appreciate our account manager Jeremy and owner Bret for all the extra effort they put into our business as well. A great team, great partnership and you’ll never look for another system again.”– George Avery, GetAds
“We switched from DirectTrack to LinkTrust in the spring of ’11 and could not be happier! LinkTrust has far superior tracking compared to DirectTrack, and other tracking solutions around. The staff over at LinkTrust provides unprecedented support, and is always available to help. I look forward to the many years to come!”– Jonathon Cole, DeluxeAds
“We have been working with LinkTrust ever since switching over from a legacy system, and I have to tell you that I am most impressed with their level of support. I mean who else will provide real time IM/chat support – that is just nuts in our industry! In addition, their staff is friendly and always customer service oriented. Lastly, in terms of pixel tracking, particularly in cases of multiple pixels, the level of accuracy is unequaled – server to server tracking and postback is no problem as well. If you haven’t already – get LT!.”– Sam Sim, Co-Founder Guppy Media
“LinkTrust is the best tracking system I have used in my 13 years in the online industry. It is a high-end, extremely stable system backed by a team of staff that are always responsive to any suggestions on system improvements. I highly recommend.” — Geoff Clay, Total Marketing Systems